Richtlinie für Erstattungen

Last updated: May 19, 2026

Diese Erstattungsrichtlinie erklärt, wie ComicsAI Erstattungen, Kündigungen, Verlängerungsgebühren und Abrechnungsstreitigkeiten behandelt. Sie gilt zusammen mit unseren Terms of Service und Abonnementbedingungen.

1. Zugriff auf digitale Dienste

ComicsAI is a digital service. Paid subscription access and AI generation capacity can begin immediately after checkout is completed.

2. Wann Erstattungen möglich sind

We may issue a refund for duplicate charges, clear billing errors, payment provider mistakes, or paid access that could not be delivered and was not resolved after you contacted us.

3. In der Regel nicht erstattungsfähig

Used subscription periods, unused daily limits, dissatisfaction with generated outputs, or forgetting to cancel before a renewal are generally not refundable.

4. Kündigung und zukünftige Verlängerungen

Canceling a subscription or turning off renewal stops future charges. It does not automatically refund the current billing period.

5. Streitfälle und Rückbuchungen

Please contact us before opening a payment dispute so we can review the charge and account status. This is usually faster than a provider dispute.

6. So beantragen Sie eine Erstattung

Email [email protected] with your account email, payment provider, charge date, amount, and a short explanation of the issue.

7. Gesetzliche Anforderungen

Nothing in this policy limits any mandatory consumer rights or refund rights that apply under the law in your location.