Refund Policy - ComicsAI

Kebijakan Refund ini menjelaskan cara ComicsAI menangani refund, pembatalan, biaya perpanjangan, dan sengketa tagihan. Kebijakan ini berlaku bersama Terms of Service dan Ketentuan Langganan.

1. Akses Layanan Digital

ComicsAI is a digital service. Paid subscription access and AI generation capacity can begin immediately after checkout is completed.

2. Kapan Refund Dapat Diberikan

We may issue a refund for duplicate charges, clear billing errors, payment provider mistakes, or paid access that could not be delivered and was not resolved after you contacted us.

3. Hal yang Umumnya Tidak Dapat Direfund

Used subscription periods, unused daily limits, dissatisfaction with generated outputs, or forgetting to cancel before a renewal are generally not refundable.

4. Pembatalan dan Perpanjangan Berikutnya

Canceling a subscription or turning off renewal stops future charges. It does not automatically refund the current billing period.

5. Sengketa dan Chargeback

Please contact us before opening a payment dispute so we can review the charge and account status. This is usually faster than a provider dispute.

6. Cara Meminta Refund

Email [email protected] with your account email, payment provider, charge date, amount, and a short explanation of the issue.

7. Persyaratan Hukum

Nothing in this policy limits any mandatory consumer rights or refund rights that apply under the law in your location.